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Privacy Policy

How we protect and handle your personal information

Last updated: September 7, 2025

Introduction

Welcome to Schoolaya, an AI-powered School Management System with integrated LMS capabilities. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you use our services.

By using Schoolaya, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name, email address, and contact information
  • Educational institution details
  • Student and staff information (when using our services)
  • Account credentials and preferences
  • Payment and billing information

Usage Information

We automatically collect certain information about your use of our services:

  • Log data (IP address, browser type, operating system)
  • Usage patterns and feature interactions
  • Device information and technical specifications
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our school management services
  • Processing transactions and managing subscriptions
  • Communicating with you about our services, updates, and support
  • Improving our platform through analytics and user feedback
  • Ensuring security and preventing fraud
  • Complying with legal obligations and protecting our rights
  • Personalizing your experience and providing relevant content

Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Secure data storage with regular backups
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With your explicit consent
  • With trusted service providers who assist in our operations
  • When required by law or legal process
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger

Student Data Protection

We take special care in protecting student information and comply with applicable education privacy laws:

  • Student data is used solely for educational purposes
  • We do not use student data for advertising or marketing
  • Educational institutions maintain control over their student data
  • We provide tools for data export and deletion upon request
  • Parents and eligible students have rights to access and correct their information

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze usage patterns and improve our services
  • Provide personalized content and features
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of our services.

Your Rights

You have the following rights regarding your personal information:

  • Access and review your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Data portability (receive your data in a structured format)
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Business and operational needs
  • Your relationship with our services

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the “Last Updated” date.

Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@schoolaya.com

Company: Inquiry Nepal

Address: Kathmandu, Nepal

Website: https://schoolaya.com